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Internal Communication Channels: Extent of Practices to Sustain a Well-Informed Academic Community
Esmenia R. Javier (Ph.D), Maribeth G. Buenviaje (DBA)
Journal Title:Asia Pacific Journal of Education, Arts and Sciences
Abstract
The study aimed to determine the
timeliness and adequacy, relevance and accuracy of the
information provided in the internal communication
through various channels being practiced in the Lyceum
of the Philippines University – Batangas in terms of
written, verbal and electronic communications.
Descriptive type research method was utilized in the
study. Results showed that there is a need for
continuous improvements particularly on the
appropriateness and timeliness of the communication
channel and the way that the internal communication
should be able to catch the attention of the recipients,
and that this should be more clear and precise that can
create more understanding of the information intended
to be conveyed. The electronic communications reach
the recipients on real time but not all department heads
may be able to check their emails from time to time.
Therefore, it is recommended to implement and monitor
the proposed action plan and evaluate the internal
communication channel every two years to assess the
improvement on how information liquefies among the
members of the academic community.
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