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Internal Communication Channels: Extent of Practices to Sustain a Well-Informed Academic Community

Esmenia R. Javier (Ph.D), Maribeth G. Buenviaje (DBA)

Journal Title:Asia Pacific Journal of Education, Arts and Sciences
Abstract


The study aimed to determine the timeliness and adequacy, relevance and accuracy of the information provided in the internal communication through various channels being practiced in the Lyceum of the Philippines University Batangas in terms of written, verbal and electronic communications. Descriptive type research method was utilized in the study. Results showed that there is a need for continuous improvements particularly on the appropriateness and timeliness of the communication channel and the way that the internal communication should be able to catch the attention of the recipients, and that this should be more clear and precise that can create more understanding of the information intended to be conveyed. The electronic communications reach the recipients on real time but not all department heads may be able to check their emails from time to time. Therefore, it is recommended to implement and monitor the proposed action plan and evaluate the internal communication channel every two years to assess the improvement on how information liquefies among the members of the academic community.

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