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Paper Details

MANAGEMENT OF AN EFFICIENT COMMUNICATION IN THE MEDICAL OFFICE.STRUCTURAL ELEMENTS

Mihai LUCHIAN, Mihaela VASILIU, Carmen STROICI, Adina BRG?OANU, Carmen STADOLEANU

Journal Title:International Journal of Medical Dentistry
Abstract


Communication represents a specific element of the activities developed in private medical offices, which assures a permanent functional link within the medical team, and the intentional relation with each patient in part. Communication is a dynamic process involving a continuous transmission, respectively reception, of a message, usually between two distinct entities, for establishing a correct diagnosis and an optimum therapeutical scheme. Medical communication is based on the ethical-moral principles specific to the field, once accepted the idea that a direct connection exists between the quality of communication and the expected performance. A balanced relationing will assure attainment of the final scope of any medical office, namely production, distribution and management of health services. The communication process, imagined as a constantly flowing fluid, is qualitatively influenced by both transmitter and receiver of the message. In time, such a relational graph tends to become a real psychological contract, a concomitantly verbal and especially subtle communication.

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